| The professional service guarantee team is composed of four groups: |
| Team One: The professional business secretaries group. |
| Each member of our business secretary has experienced strict training and several selections! Within our service scope, any of your instruction and requirement is the secretary’s working content everyday, just like your full-time secretary you engage in China who can provide you with information and service. No matter you want to buy or sell, you will not need to worry about not knowing the Chinese market and having any language barrier, the business secretary will offer you the suppliers’ or buyers’ information that you need most. |
| Team Two: Service Quality Intendancy. |
| If you are dissatisfied with the secretary service, you can feedback and complain about the information desk or telephone via My Secretary managing background any time. Our service quality intendancy will handle it immediately, and dispatch a new business secretary according to your requirement within the reasonable scope. |
| Team Three: The 18 professional senior insiders. |
| No matter which industry the products you want to buy or sell belong to, there will be a professional senior insider for each industry who is familiar with Chinese market situation. They will make an optimal and full analysis for the information that you demand so as to guarantee your secretary can offer you high quality information according to your requirement to a great extent. |
| Team Four: The professional operation personnel group |
| According to the service code you choose, during the procedure of your purchasing or selling product arriving in any Chinese Ports to load or unload, we will send professional business personnel to supervise and ensure that on the spot for you, and provide the realistic video when loading or discharging goods, so that you can know firstly the dynamic status of the goods you want to purchase or sell. |
